FAQs

Every dog should be groomed at least 3 to 4 times a year. Grooming services help preventative health maintenance on your dog, we check teeth, ears, and look out for any unusual growths that you the owner may not notice. We do not replace the proper veterinarian care that your dog needs. We just help look out for the best for your dog and may suggest some things that may need attention.

We suggest that your puppy begin to see a professional groomer as soon as they have received two series of puppy vaccines.

We ask for at least 3-4 hours typically for dogs that are 2 -70 lbs. The thickness of their coat, condition of the coat, and their behavior are all a consideration in determining time. If you have a dog that isn't good with grooming, is 100lbs plus, or has a very thick coat, it may take longer.

Yes, at Katie's we feel that cages are required for the safety, security, and comfort of your dog. Without the use of cages, we cannot ensure that your dog won't be attacked by another dog, accidentally stepped on by our groomers, or run out the door onto the busy street.

Fleas happen, and when they do, please let us know! If you are not aware that your dog has fleas, we will inform you and you will be charged $20 - $40 extra for treatment (whether you know about the fleas or not). We do our best to keep fleas from happening by doing quarterly flea bombs and recommending flea preventative.